Since all our products are digital, refunds are only issued under the following circumstances:
✅ Duplicate Purchase – If you accidentally purchase the same product multiple times, we will process a full refund for the duplicate order.
✅ Technical Issues – If the product you purchased is not working as described and our support team is unable to resolve the issue within 5 business days, you may be eligible for a refund.
✅ Unauthorized Transaction – If you suspect fraudulent activity on your account, contact us immediately, and we will review the case.
⛔ Change of Mind – We do not issue refunds if you simply change your mind after purchasing.
⛔ Lack of Technical Knowledge – It is the customer’s responsibility to ensure they have the necessary technical skills to use the product.
⛔ Product Compatibility Issues – Before purchasing, please read the product descriptions carefully to ensure compatibility with your software, systems, or requirements.
⛔ Failure to Download – If you fail to download a product after purchase, please contact us within 7 days to receive access assistance. Refunds will not be issued for non-downloads beyond this period.
If you believe you qualify for a refund, please follow these steps:
1️⃣ Contact Support: Email us at support with your order details.
2️⃣ Provide Proof: Include a description of the issue, screenshots (if applicable), and details of any troubleshooting you’ve attempted.
3️⃣ Wait for Review: Our team will review your request within 3-5 business days and notify you of the outcome.
Initiating a chargeback without first contacting us may result in account suspension and a ban on future purchases. We encourage you to reach out so we can resolve any issues directly.